Frequently Asked Questions
Everything you need to know about your home and garden orders.
How long will it take for my gardening supplies to arrive?
Standard shipping typically takes 3-7 business days. For live plants or seasonal items, delivery times may vary based on your hardiness zone to ensure the products arrive in optimal condition.
What is your return policy for home and garden tools?
We offer a 60-day satisfaction guarantee. If your tools or home decor items do not meet your expectations, you can return them for a full refund or exchange, provided they are in their original packaging.
Do you offer a warranty on heavy-duty equipment?
Yes, many of our raised beds, carts, and power tools come with a 1-year limited warranty against manufacturing defects. Specific warranty details can be found on each product's page.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Gardener's Supply digital gift cards.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are your seeds and fertilizers organic?
We carry a wide selection of OMRI-listed organic fertilizers and non-GMO seeds. Look for the 'Organic' badge on the product descriptions to identify these sustainable options.